Professional
info
Tim Fisher is a leader at Alight Solutions where he manages a marquee portfolio of Fortune 100/500 clients. Tim is also engaged in developing a B2B consumer analytics/insights program that is providing valuable participant interaction data and insights.
Work
experience
Director - Alight Solutions, Charlotte, North Carolina
2010 - present
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Manager of Managers - leading a team of 100+ Associates, Specialists, and Managers
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Leading initiative to scale and monetize HR analytics for a select client portfolio
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Leveraging analytics to drive consumer insights strategy and development of key operational metrics
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Responsible for client relations/service delivery function for several Fortune 100/500 clients
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Ensure consistent high-quality service delivery for multiple outsourced HR/Benefits Administration services
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Identify and develop new revenue enhancing opportunities
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Identify and manage service center optimization and cost saving initiatives
Skills
Visual Analytics
Text Processing & Analytics
Artificial Neural Networks
Cluster Analysis
Voice Analytics
Map Reduce
R
Tableau Desktop Visual Analytics
Microsoft PowerBI
MicroStrategy Desktop Analytics
SQL
Multivariate Statistical Modeling
Experimental Design (DOX)
Languages
R
Java
SQL
Education
University of North Carolina – Charlotte
2015-2017
Graduate Certificate
Data Science & Business Analytics
The Data Science and Business Analytics program is part of UNC Charlotte’s larger Data Science Initiative. Created as an industry-university-state venture, the Data Science Initiative is an interdisciplinary campus partnership that incorporates cutting-edge research and expertise from multiple UNC Charlotte colleges.
Edgewood College – Madison, Wisconsin
2000-2003
Masters Business Adminstration (MBA)
The Edgewood College MBA is structured around the four pillars of the Balanced Scorecard system, a strategic planning and management framework used by many of today’s highly successful businesses, industries and organizations. This applied approach gives students rigorous hands-on training and prepares them to lead dynamic companies of any field or scale.
University of Wisconsin – Madison
Bachelor of Science (B.S.)
Founded in 1848, the University of Wisconsin-Madison is among the largest and most-respected universities in the nation. Few institutions are more widely recognized as leaders in teaching, research and public service. UW-Madison offers 130 undergraduate majors, 144 masters, 109 doctoral and 14 professional degree programs, all of which expose students to world-class faculty and staff who are responsible for not only teaching, but using their skills and research to change the world.